What is Shop Pay?

WHAT IS SHOP PAY?

PAYING IN INSTALLMENTS WITH SHOP PAY


When you check out with Shop Pay, you have the option to pay in installments from participating stores. Installments are a flexible payment option that can help you invest in larger purchases up to $1000 by dividing your purchase amount into four equal, biweekly, and interest-free payments. There are no additional fees.

Paying in installments with Shop Pay is powered and serviced by Affirm and is only available for payment in a limited number of stores. Eligible stores determine the availability of the option to pay in installments with Shop Pay.

ELIGIBILITY AND LIMITATIONS

To pay in installments with Shop Pay in a participating store, you need to meet the following requirements:

  • Reside in the United States.
  • Sign up for Shop Pay.
  • Add your debit or credit card to your Shop Pay account.

Paying in installments with Shop Pay doesn't impact your credit score. For Shop Pay installments, Affirm will not report to credit bureaus.

The following limitations currently apply to paying in installments with Shop Pay:

  • You can't pay for an order in installments if the order includes currency in any form, including virtual and digital currency, like gift cards.
  • To qualify, orders need to be between $50 and $1000 USD, inclusive of shipping and taxes.
  • If you change your phone number or email within Shop Pay, then you also need to update your information with Affirm before you can pay for another purchase in installments with Shop Pay.

PAY IN INSTALLMENTS

After you set up Shop Pay, you see the option to pay in installments with Shop Pay when you check out from a participating store with an eligible order. If you haven’t added a debit or credit card to your Shop Pay account, then you can do so during checkout and it’s saved for future purchases.

Affirm's underwriting systems determine whether your first payment is due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks.

MANAGE PAYMENTS FOR INSTALLMENTS WITH SHOP PAY

You can log in to Shop Pay to view your order history and payment status for orders that are paid in installments with Shop Pay.

GET SUPPORT

To receive information about an existing order, or to request a refund, contact us at: info@surfsidesupply.com

For questions about installments payments and financing, visit the Installments Help Center.

For questions about the Shop Pay experience, contact us at installments@shop.app.